When using Adobe Sign, it can be frustrating to encounter an „invalid agreement ID“ error. This error message typically appears when trying to open or view a signed document.
The first step to resolving this issue is to ensure that you are using the correct agreement ID. Double-check the ID number and make sure that it matches the one provided to you by Adobe Sign.
If the agreement ID is correct, then the issue may be related to the expiration or revocation of the document. Adobe Sign agreements typically have an expiration date, after which the document cannot be accessed. Additionally, if the document was revoked by the sender or signer, it will also be inaccessible.
To address these issues, contact the sender or signer of the document to verify its status. They may need to resend the document or provide you with a new agreement ID.
Another possible cause of the „invalid agreement ID“ error is a technical issue with Adobe Sign. In this case, try clearing your browser`s cache and cookies, or try accessing the document from a different browser entirely.
If none of these solutions work, it may be necessary to contact Adobe Sign customer support for further assistance.
In conclusion, encountering an „invalid agreement ID“ error when using Adobe Sign can be frustrating, but there are several steps you can take to resolve the issue. Double-check the agreement ID, verify the document`s status, and try clearing your browser`s cache or contacting customer support if necessary.